1. What is the difference between Skype for Business and Skype?
Skype for business: FAQ
First step to the all new Skype for Business for Mac. We’ll start by issuing invites to IT administrators to download the client and gradually expand the preview to everyone in the coming weeks. The preview will release in three cumulative stages leading to public availability, planned for the third quarter of 2016. I am unable to add external users to IM in the Mac Skype for Business 2016 client. I have been through all the steps in the Skype for Business Admin Center (allowing specific domains, allowing all external communication excluding domains, etc.) I have confirmed with Microsofts help desk this is all correct. How to Use Skype for Business with Outlook 2016. Related Book. Outlook 2016 For Dummies. By Bill Dyszel. Several years ago, Microsoft bought a company called Skype that offers a very slick online service combining conference calling, video chat, instant messaging, and other kinds of collaboration tools. Little by little, Microsoft has brought.
Skype for Business is an enterprise grade communication and collaboration tool. You can have both Skype and Skype for Business installed on your device. They are independent applications that do not interact with each other. The main differences are the account you use to sign-in and the features that are available. Skype for Business uses your campus email address and allows you to communicate with co-workers and provides scheduling from Outlook and the ability to share content.
2. Can I connect to Skype users and contacts using Skype for Business?
No, Skype for Business and Skype for Desktop are two separate environments. Contacts and calls between the two are not available.
3. Can I make phone calls to regular phone numbers?
Not until the Enterprise Voice is enabled will you be able to make regular calls from within the desktop application. Phone calls to standard phone numbers are available only by using Enterprise Voice, a Skype for Business feature only available to employees with a campus issued mobile device. If you were issued a campus mobile device and are interested in this capability please contact the IT Help Desk [email protected], or call 657-278-7777. Please note for this application to work you will need to have a desk phone as well as a mobile phone.
4. Do I need a PIN, work number, or extension?
Not always. Most of the time when you call in to the meeting, you get connected right away. You only need a PIN and extension if:
•You’re the leader (Organizer) of the meeting, and calling from a phone that isn’t connected to your account; such as a cell phone.
•You’re an attendee, but the meeting is secured and you need to be identified before joining, (referred to as Authenticated caller).
When prompted, use your phone dial pad to enter your number and PIN.
If you don’t remember your PIN, click Forgot your Dial-in PIN in the meeting request and follow the instructions on the page to reset.
5. How can I have Skype for Business start automatically when I turn on my device?
6. How do I use Skype for Business on my iPad?
iOS users can communicate with Lync 2013 users by using Skype for Business. The Skype for Business app for iOS is available as a free download from the iOS App store. Please note that if you have Lync 2013 installing Skype for Business will not remove it.
7. How do I use Skype for Business on my Mac?
Mac users can communicate with Skype for Business users by using Lync for Mac 2011. If you do not have Lync for Mac 2011 installed, contact the IT Help Desk [email protected], or call 657-278-7777.
8. How do I make a call with Skype for Business?
You can make calls over the Internet in one of two ways. Paint app for macbook.
1. If you are already in a Skype for Business meeting or instant message conversation
a. Click the phone handset icon at the bottom of the message window
b. Click Skype Call
2. From your contact list:
a. Right-click the name of the contact you wish to call
b. Hover over Call
c. Click Skype Call
9. How do I schedule a Skype for Business meeting?
To schedule a Skype for Business meeting within Outlook, do the following:
You can also schedule a Skype meeting by clicking the New Skype Meeting button from the Outlook Calendar view, as shown below.
10. What is the Skype for Business Web App?
The Skype for Business Web App is a browser-based version of Skype for Business that can be used to join a meeting if you do not have Skype for Business installed on your machine. This is especially useful for inviting people from outside CSU Fullerton to your Skype for Business meetings. For instructions on using the Skype for Business Web App see Microsoft article . List of browsers that support the Skype for Business Web app .
11. I have someone that regularly schedule and accepts meetings on my behalf. How do I setup a delegate in Skype for Business?
Follow these instructions to setup a delegate. This allows the delegate to create, edit, cancel, and accept/reject Skype for Business meetings on your behalf.
12. Can we request an Skype for Business Enterprise voice account for my student assistant?
Student employees and administrative accounts are not eligbile for an Enterprise voice account. A campus issued cell phone and deskphone with an assigned extension are required.
13. Will IT provide my student assistant Skype for Business hardware accessories (e.g. webcam or headset)?
We have a limited supply of accessories which will go to faculty and staff first. If you would like a recommendation please contact the IT Help Desk, 657-278-7777 or email [email protected].
There’s been an update announced for the Skype for Business Mac client that I’m sure users will be delighted with and that Desktop Sharing is here !! but its noted as in Peer to Peer Audio calls and also Video Based Screen Sharing for Skype for Business Online is here as well. A link to SfB blog post is here
The blog has screenshots of the desktop sharing feature and link to Skype Academy video but the video seems to be still on the November update even thought its titled December 2016, i guess this will be updated very soon.
This follows the recent cumulative update last month for the Mac client so the second update to two month is very welcomed and show just how invested Microsoft are with the new SfB Mac Client.
Noted on the blog post is that the December updates bring
I think one of the most asked questions from users was the missing desktop sharing as its a feature i used and i know many many people do every day.
Manual Download to new Update
Version Number
With December 2016 update – 16.2.0.145
Features Added
Skype For Mac
Known Issues – Its worth reading over these !
Known Issues link for the Mac Client is here and was last updated 12/12/2016.
I recommend reading the known issues list as there’s quite a few two important ones are E911 support requires latest Server CU and Mobility is required unless you have applied the latest Server side CU. More details are below in the update information.
How do i update ?
Skype For Business Mac 2016 Download
Two methods which are the same as the previous updates.
Do i need to update Lync / SfB Servers ?
For the December update the requirements server side are the same as November SfB Mac Client Cumulative update but on the known issues page there are two important things to note, the first around E911 support which is very important and the second the requirement for mobility to be enabled if you dont have the lastest CUs deployed for Lync Server 2013 or SfB Server 2015. Details are below.
Important: Users will not be able to dial 911 until the CU4 server update is applied.
It does note under the manual download detail that’s its recommended for the best user experience to ensure customers are running the latest Server side cumulative updates which are November 2016 for both SfB and Lync Server 2013. Or it mentions move to Office365 for always up to date infrastructure which made me smile. Downloads link are below.
Screenshots of update Process and desktop sharing feature
Booted my Mac up, SfB client signed in and i already had a notification that an update was available.
So ill click restart app and it closed and started the update
Click close to the notification
Open SfB
and im done ! nice !
So for desktop screen sharing tests i needed to call on a friend luckily Mark Vale was free and thanks for helping Mark.
So i Started a Peer to Peer Audio Call
Screenshot from Marks Windows Desktop Client with me sharing on Mac
We couldn’t give control but its a great start.
So desktop sharing is just desktop sharing at the moment and only in a peer to peer audio call.
References
Advertisements
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |